Privacy Policy for Pinecrest Gardens

At Pinecrest Gardens, we are committed to protecting your privacy. This Privacy Policy outlines how our online platform collects, uses, discloses, and safeguards your information when you visit our website, engage with our services, or interact with our content. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We collect various types of information to provide and improve our retail gardening supplies and outdoor living products and services.

• Personal Identifiable Information (PII): This includes information you voluntarily provide to us when making a purchase, signing up for workshops, subscribing to our newsletter, requesting landscape design consultation, or contacting us directly. This may include your name, mailing address, email address, phone number, and payment information.
• Transactional Data: Details about the products and services you have purchased from us, including order history, preferences, and delivery information.
• Technical Data: Information about your device and how you interact with our site, such as your IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, such as pages visited, products viewed, and search queries.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To fulfill orders for gardening supplies, organic soil, tools, and outdoor furniture; to facilitate plant nursery purchases; to schedule and conduct landscape design consultations; and to register you for seasonal garden workshops.
• Improving Our Offerings: To understand how you use our products and services, to enhance our website functionality, and to develop new products and workshops based on customer preferences.
• Communication: To send you order confirmations, updates, newsletters, marketing messages (if you have opted-in), and respond to your inquiries.
• Personalization: To tailor your experience on our site, suggest products, and provide relevant content related to gardening and outdoor living.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Disclosure of Your Information

We may share your information with trusted third parties for specific purposes:

• Service Providers: We employ third-party companies and individuals to facilitate our services (e.g., payment processing, website hosting, email delivery, shipping and logistics). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Data Security

The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, use, alteration, and disclosure. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your Personal Data:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Cookies

Our website uses "cookies" to enhance your experience. Cookies are small pieces of data stored on your device. We use them for functionality, analytics, and advertising. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us:

• Pinecrest Gardens
• 4877 Summit Ridge Drive
• Suite 12
• Boulder, CO 80302
• USA